Who We Are
Since our founding in 1978 as Mental Health Systems, we have grown to become an established behavioral health services provider in prevention, intervention, treatment, and recovery services. We do this by offering innovative services focused on mental health, supportive housing, substance use disorders and assisting those transitioning from the justice system. Our clients are our community, and they include youth, veterans, and people who represent all facets of our society. They share a singular commitment to recovering and thriving.
To better reflect our purpose and mission, we are in the process of formally changing our name to TURN Behavioral Health Services in 2021 (starting out by referring to our organization as Mental Health Systems/TURN). We believe this change better reflects the breadth of all the services we provide and our commitment as a leading 501(c)3 non-profit agency to improve the lives of individuals, families, and communities impacted by behavioral health challenges.
As we phase into our new name, Mental Health Systems/TURN pledges to continue to strengthen our continuum of care and holistic approach to support our clients in improving their health as well as relationships with their family and community. As an industry leader, we never stop seeking innovative solutions, and our diverse workforce and culturally competent programs embody our core values of Integrity, Diversity, Mentorship, and Inclusion. Currently, Mental Health Systems/TURN operates more than 80 community-based programs throughout California for people who either cannot afford privately paid services or for whom appropriate services are not otherwise available.
Mental Health Systems/TURN is committed to providing services that lead to rich, full lives for individuals, families and communities impacted by behavioral health challenges. Our integrated approach uses evidence-based practices while respecting time-proven treatment strategies. With the utmost respect and dignity, our clients remain our number one priority.
Our Team of Professionals
The expertise and scope of Mental Health Systems/TURN are among the best in the field. Our dedicated counselors, case managers, therapists, doctors, peer and family support partners and volunteers genuinely care about the people we serve. Our goal is to provide the most empathetic, person-centered treatment in all phases of care.
Mental Health Systems/TURN was founded as Mental Health Systems, Inc. (MHS) in 1978 as a single psychiatric day treatment center for adults in North San Diego County. Since then we have expanded our reach throughout the state to eliminate healthcare disparities and shore up gaps for underserved populations facing behavioral health challenges.
Mental Health Systems/TURN provides integrated services along the continuum of care from prevention to intervention, treatment and successful recovery and stabilization. We support clientele across the spectrum, from those with mild symptoms to the severely mentally ill to those with substance use disorders to co-occurring disorders. Our clientele includes adults, children, and families, including the homeless and veterans. Mental Health Systems/TURN combines services with supportive housing wherever possible.
We match the level of care we provide to each client’s individual needs.
- Outpatient Treatment
- Prevention and Education
- Case Management
- Medication Management
- Group and Individual Counseling
- Residential Treatment
- In-patient Treatment
- TAY Services
- Homeless Supportive Housing and Transitional Storage
- Vocational, Education, and Employment
- In-custody Treatment
A non-profit 501(c)3, our services are publicly funded and serve populations who are most at risk. We can serve 14,000 clients on any given day. These are individuals and families in our communities who are struggling to regain a semblance of balance and restore meaning in their lives. We are here for them.
Mental Health Systems/TURN is led by a Board of Directors. Members serve a one- to three-year term and officers are elected bi-annually. The Board of Directors meets regularly, no less than four times per year.
Board of Directors
Jeanette Sanchez, retired Chief Information Officer and accomplished business executive, brings expertise in technology and leadership with Fortune 500 companies in the healthcare, consumer packaged goods and manufacturing industries. Sanchez has held global leadership roles in strategic planning, mergers and acquisitions, governance, large-scale technology modernization and business transformation events.
Most recently, Sanchez was Chief Information Officer for AMN Healthcare Services, Inc., where she oversaw the departments responsible for digitizing business capabilities by architecting and delivering reliable enterprise technology solutions that benefitted AMN team members, clients and clinicians. Sanchez previously served as Vice President, IT at CareFusion and before that as Vice President Global Business Solutions at Mattel. Sanchez also played a key role in the IT functions at Bausch & Lomb, Edwards Lifesciences, Baxter International and Allergan.
Sanchez was recognized as Female Executive of the Year with a Gold Stevie Award in 2015 and was also named to the 2013 California National Diversity Council Most Powerful and Influential Women of California. Sanchez has served on the Board of Directors for Mental Health Systems since 2013.
BS, Environmental Policy Analysis and Planning, University of California at Davis
Ted Anasis is currently the Manager of Planning & Environmental Affairs at the San Diego County Regional Airport Authority where he has worked for over 20 years. He has managed multiple airport projects in the Airport Planning Department since the Airport Authority was created in 2003.
Anasis managed the first-ever adopted Airport Master Plan for San Diego International Airport that included the 10-gate expansion of Terminal Two and the Rental Car Center and he currently leads the planning and environmental review for the replacement of Terminal One. Prior to working at the Airport Authority, Anasis held positions at the Port of San Diego and Tetra Tech.
He is a member of the LEAD San Diego’s IMPACT Class of 2015. A San Diego native, he also volunteers at the Torrey Pines State Reserve and with Rebuilding Together and is a member of the American Institute of Certified Planners and the American Planning Association. Anasis holds a B.S. in Environmental Policy Analysis and Planning from University of California at Davis. Anasis has served on the Board of Directors for Mental Health Systems since 2014.
BS, Business Administration, San Diego State University
Will Rivera is a branch manager with California Coast Credit Union at the San Marcos branch where he manages the business and community development efforts, ensures compliance with federal regulations and internal policies and manages the daily operations making sure member service expectations are exceeded.
He has more than 25 years of experience in banking ranging from operations management, commercial real estate lending and portfolio management. Rivera has also previously been a commercial loan officer and held positions at California Southern Small Business Development Corporation and California Bank & Trust.
Rivera is a graduate of LEAD San Diego Impact Class of 2014 and Leadership North County class of 2019. In addition to serving on the Mental Health Systems Board of Directors, Rivera serves on the Board of Directors for Affordable Housing Advocates and Palomar College Foundation. He is also past-president of the Rotary Club of San Marcos. In 2014, he was recognized by the City Heights Community Development Corporation for Corporate Citizen of the Year. Rivera holds a B.S. in Business Administration from San Diego State University. He has served on the Board of Directors for Mental Health Systems since 2014.
Rita Monteiro, PhD
BA, The University of Michigan in Ann Arbor MA, Wayne State University in Detroit PhD, Wayne State University in Detroit
Rita Monteiro, PhD is a licensed Clinical Psychologist and has worked with the following populations over her career – child and family, adolescent services, substance abuse, chronic mental illness and posttraumatic stress disorder. She has worked in treatment, administration, teaching, research and supervision. Dr. Monteiro retired in 2019 after 29 years at the VA San Diego Healthcare System.
Previously, she was the Director of the first residential program for women and their children in 1982. She then worked at The Southwest Detroit Community Mental Health Center and Harper Hospital in Detroit. Dr. Monteiro was the coordinator for the Alcohol and Drug Treatment Program at the VA from 1990 to 1998 where she wrote and implemented two enhancements to the program – adding drug treatment to the regular program and starting a dual diagnosis program for the substance-abusing mentally ill. She was also clinical faculty for the UC San Diego Medical School for over 20 years.
She received a national award for excellence in administration and participated in the National Leadership VA program in 1995. Dr. Monteiro has been on the Board for MHS since 1994 and has held several offices on the Board.
MA, Communicative Disorders, California State University at Fresno BA, Communicative Disorders, California State University at Fresno
Kathryn Wage is a speech-language pathologist with experience in the administration of state programs, university teaching, public schools, and the founding and directing of a private practice professional corporation. She is currently the President of the Aspire Speech and Learning Center and owner of the California Learning Connection.
Before founding the Center for Communication Skills, Wage served the State Department of Education at the Diagnostic Center in Fresno for 10 years as a Diagnostic Specialist and then for seven years as Assistant Superintendent. Wage also worked as a speech/language pathologist for school districts throughout Fresno County and developed courses as an Adjunct Faculty Member at Fresno Pacific College and California State University, Fresno.
Wage has actively served in such organizations as the International Dyslexia Association, American Speech-Language and Hearing Association and California Speech-Language and Hearing Association. She has served on the Board of Directors for the West Shaw Financial Park and the Rotary Club of Fresno. Awards include the Award for Continuing Education from the Speech-Language-Hearing Association six times and the Clinical Certificate of Competence. Wage has received recognition for her work in establishing autism services in the Fresno area and for being a top provider from the Scientific Learning Corporation. She has served on the Mental Health Systems Board since 2010.
Abraham Ward is with Real Estate Capital Advisors. He has over 25 years of banking and lending experience in the areas of residential, consumer and commercial lending. His experience in navigating capital markets and identifying efficiencies stems from his client-centric approach to identifying solutions that support their needs.
Prior to Real Estate Capital Advisors, Ward worked at City National Bank where he managed a portfolio of commercial clients. He has also held positions at Union Bank, Washington Mutual and Bank of America where he gained experience in financial services, business banking, commercial banking, residential mortgage lending and managing a portfolio of high net worth individuals.
Ward has successfully graduated from several bank sponsored training courses including financial analysis, credit underwriting and structuring, real estate analysis, and sales negotiations. He has also obtained Series 6 and 63 investment licenses and his California State insurance licenses. Ward graduated from California Bankers Association MBA Banking program.He has served on the Board of Directors for Mental Health Systems since 2019.
D. Duane Oswald
BA, Economics, Goshen College Masters, Healthcare Administration, George Washington University
Duane Oswald has more than 40 years of experience in the field of behavioral health and understands the historical complexities of an ever-evolving industry. A seasoned health care executive, he has held numerous President, CEO and Administrator positions with various hospital systems throughout Maryland, Pennsylvania and California.
Oswald brings a variety of board leadership experiences in both non-profit and for-profit organizations. He has been active in national leadership on various denominational boards, having served as Moderator of Mennonite Church, USA and most recently as Chair of the Board of Everence Financial, Inc. He is often called upon to train and assist in board development processes.
He is the past President of Rotary Club of Fresno, which is one of the largest 100 clubs in the world; past Chair of the Board of Boys and Girls Clubs of Fresno County where he continues to serve as a board member; and is a retired member of the Fresno Business Council. Oswald received his Bachelor of Arts in Economics from Goshen College in Goshen, Indiana and his Masters in Healthcare Administration from George Washington University in Washington, D.C. He has served on the Board of Directors for Mental Health Systems since 2019.
Joshua P. Morgan, PsyD
BA, Religious Studies, University of California, Berkeley, PsyD, Clinical Psychology, Azusa Pacific University.
Dr. Joshua Morgan is a licensed psychologist and SAS National Director of Behavioral Health and Whole Person Care. His expertise is in providing internal and external strategy and direction around the use of analytics, data and evaluation in health and human services agencies across the United States.
He was previously San Bernardino County Department of Behavioral Health’s Chief of Behavioral Health Informatics. In this role, he provided coordination, planning and oversight of health informatics activities, including specialized and complex analytic, research and evaluation activities focused on value-based healthcare and performance outcomes.
He has been a member of several county and state-wide committees, including serving as co-chair for the DBH’s System-wide Performance Outcomes Committee and for DBH’s Spirituality Sub-Committee. Dr. Morgan also teaches undergraduate and graduate courses for a variety of universities. Dr. Morgan earned his Bachelor of Arts in Religious Studies from the University of California, Berkeley, and a PsyD (Doctor of Psychology) in Clinical Psychology with an emphasis in Family Psychology from Azusa Pacific University. He has served on the Board of Directors for Mental Health Systems since 2019.
CEO and President
James C. Callaghan, Jr., MBA
CEO and President
MBA, Pepperdine University BS, Civil Engineering, California State University at Long Beach
CEO and President at Mental Health Systems, Inc. MHS is a $100M company that employs over 800 people throughout the state of California.
Turnaround expert in multiple industries including social services, technology, real estate acquisitions, lease negotiations. Proven ability to quickly grasp complex concepts, analyze data to create solid strategies, and effectively manage multiple diverse projects. Expert in large-scale coordination efforts requiring thorough communication, financial oversight, and execution. Mr. Callaghan has 15 years of nonprofit governance experience.
Specialties: Executive level leadership & relationship-building experience, analytical strategic planning, financial resource planning, budget/cost control, profit contribution, corporate compliance & ethics, risk mitigation and insurance management. Effective in creating and leading diverse teams to reach common goals.
Current Board Positions:
- Alliance for Regional Solutions (ARS) – Vice-Chairman
- San Diego Non-Profit Association (SDNA) – Member of the CEO roundtable
Previous Board Positions:
- Army and Navy Military Academy (ANA) Active Board member
- Vice-Chairman and Treasurer, San Diego Regional Energy Office
- Vice-Chairman, Independent Taxpayers Oversight Committee
- Board of Directors, City of San Diego Chamber of Commerce
- Vice-Chairman, San Diego Regional Energy Police Advisory Committee
- Member, City of San Diego, Mayor’s Traffic Task Force
Chief Operating Officer
Wendy Broughton, PsyD
Chief Operating Officer
Dr. Broughton is an energetic Chief Operating Officer with 23+ years of experience as a change agent, leader, and behavioral health champion at Mental Health Systems/TURN. Core competencies include contract negotiation, budgeting, critical business analysis, implementing operations strategies, ensuring executive goals are attained, demonstrated leadership, and excellent public relations communication. Dr. Broughton is an astute highly regarded industry leader, employs innovative solutions to elevate organizational performance including training programs, new business development, is known for maintaining an uncompromising focus on high-quality standards for clinical excellence, and is an accomplished writer. Dr. Broughton has a proven track record in executive operations, fiscal accountability, strategic market planning, cross-functional systems, and new business development.
Dr. Broughton has served on numerous boards and committees i.e., California Association of Alcohol and Drug Professional Executives (CAADPE), CAADPE Criminal Justice Committee, Community Health Improvement Partners (CHIP), Executive Partners Committee, appointed to the Judicial Council’s Collaborative Justice Courts Advisory Committee and continues to serve on the California Association of Collaborative Courts Board of Directors.
Dr. Broughton maintains certification with California Consortium of Addiction Programs and Professionals (CCAPP) as an Addictions Specialist and is also a Certified Master Life Coach.
Dissertation and White Papers include:
Access to Care to Medication Assisted Treatment
Criminal Justice Interventions and Services
Mental Health Systems Medication Assisted Treatment
Assertive Community Treatment and Full Service Partnership Treatment
Mental Health in COVID-19 Recovery
San Diego Business Journal Healthcare Roundtable
PTSD and Mental Health Awareness
Chief Financial Officer
Joelle Verbestel, MBA
Chief Financial Officer
Joelle Verbestel, MBA, Chief Financial Officer (CFO) of Mental Health Systems, Inc. was appointed to serve as MHS’ CFO in October 2019 and is responsible for the company’s financial strategy, budgeting, forecasting, audits, treasury management and all financial reporting. Ms. Verbestel oversees the agency’s annual budget of $72 million in revenues. Ms. Verbestel previously served as MHS’ Director of Finance, overseeing the Program Financial Management Department well as the development and administration of the department’s policies, procedures, and program services. Previous to her employment with MHS, Ms. Verbestel worked for over 20 years in public and non-profit organizations, including most recently as the CFO for Partnerships With Industry, and she has held various leadership roles at San Diego Housing Commission. She holds an MBA in Business from the University of Phoenix and a BS in Business Administration from the University of Phoenix.
Chief Technology Officer
Chief Technology Officer
Jeffrey Hamilton, Chief Technology Officer for Mental Health Systems, Inc., is responsible for overseeing all of MHS’ technological resources and ensuring that technology-related decisions are aligned with the agency’s goals. Jeffrey brings more than 25 years of leadership and management experience to MHS, with extensive expertise in IT, engineering, embedded-systems, transportation, and financial industries. His specialties include Software Configuration Management, Change Management, system/software integration, and automation. Throughout his career, Jeffrey has developed cost-effective business solutions with a focus on customer partnering. He is an ethical and hard-working problem solver fostering partnerships with customers and collaboration across both technical and non-technical teams. In 2020, he was awarded the Top Tech Award for a Non-Profit. This award recognized his achievements in IT to help expand and enhance behavioral health services to communities in need. His expertise contributed to corporate-wide initiatives by providing technical insight to ensure corporate goals are met.
Jason Keri, MD
Dr. Jason Keri is currently the Medical Director for Mental Health Systems/TURN. He is an ABPN certified Adult & Geriatric Psychiatrist, and serves on the voluntary faculty as Associate Clinical Professor at UCSD Health Sciences. Presently, he divides his time between clinical, administrative and teaching pursuits. He currently serves as psychiatric director for several memory care and skilled nursing facilities. As COO of Senior Medical Associates, Inc. he leads a mission of service to complex and underserved populations throughout San Diego. He has served on community boards including San Diego Psychiatric Society and San Diego County Dementia Consortium. Dr. Keri completed a combined Bachelor of Science/Doctor of Medicine from Northeast Ohio Medical University before matriculating to UC San Diego for Adult, Geriatric and research psychiatry training and fellowships.
Executive Vice President
Alyce Belford, PhD, LAADC-V CA
Executive Vice President
Dr. Alyce Belford is currently the Senior Vice President overseeing Housing & Development as well as clinical operations. Dr. Belford returned to Mental Health Systems/TURN following a two-year retreat working for the County of San Bernardino where she oversaw the Department of Behavioral Health’s Housing, Substance Use Disorder and Criminal Justice Programs. She has over 22 years of professional experience in providing social service support for those experiencing homelessness, substance use disorders, and transitioning from the justice system. She also has experience serving children and youth. She has a Ph.D. in Clinical Psychology and is a Licensed Advanced Alcohol and Addiction Counselor (LAADAC-V CA). She takes pride in serving our communities and is personally concerned about our homeless and substance use challenges.
Executive Vice President
Melanie Carrion, LMFT
Executive Vice President
Melanie Carrion has worked for Mental Health Systems/TURN since 2014 and is currently the Senior Vice President of Clinical Services. During her tenure, she has served as a Program Manager for the Fresno IMPACT, North Star ACT and Center Star ACT programs. Within these capacities, she has overseen the quality of clinical and direct services, adhered to program budgets and collaborated with San Diego County mental health services, housing, substance use disorder services and community-based organizations. She has served as a Nobel Works Employment Mentor with the National Alliance on Mental Illness (NAMI) and attends various meetings with organizations such as Association of Community Based Organizations (ACBO), including provider meetings organized by Behavioral Health Services. A strong proponent of continuing education, she served as an Adjunct Professor for the University of Phoenix, mentored students at California State University San Marcos and is currently in pursuit of her Doctorate in Industrial and Organizational Psychology. Furthermore, she obtained a Master in Psychology from National University, a Master in Industrial and Organizational Psychology from University of Phoenix; and a Bachelor in Psychology from Fresno State University and is a Licensed Marriage and Family Therapist.
Corporate Compliance Officer
Laura Otis-Miles, PhD, CPRP
Corporate Compliance Officer
Dr. Laura Otis-Miles is the Senior Vice President of Clinical Services and joined Mental Health Systems/TURN in 2010. During her tenure, she has brought tremendous growth and success to behavioral health operations that are supported through County, State and Federal funding. Some of these initiatives include Assertive Community Treatment (ACT) and Supportive Housing and Homeless Storage Connect Centers. She also assisted with MHS/TURN expansion into the San Francisco Bay Area in 2015. Dr. Otis-Miles has 17 years of behavioral health experience within San Diego County, having completed her predoctoral and postdoctoral fellowship at the University of California, San Diego, Department of Psychiatry and Veterans Affairs San Diego Healthcare System, where she was later appointed to the Clinical Faculty as a Licensed Psychologist and Clinical Instructor. She has been actively involved in numerous boards and committees and in 2016 was the winner of the MHS Employee of the Year Award. She obtained her Doctor of Philosophy in Clinical-Community Psychology from the University of South Carolina and Bachelor of Arts from the University of California, Berkeley. Additionally, she is a Certified Psychiatric Rehabilitation Practitioner (CPRP), Licensed Health Service Provider in Psychology (Indiana) and a Licensed Psychologist (California).